Making a Claim – General Liability Insurance
We will never know when misfortune will happen to us. It may happen anytime. Here are some tips to help you make a claim on your insurance cover.
1. Immediately call your insurance company.
After someone sues you because of something related to the existing business, then you should immediately contact your insurance broker. Sometimes, your insurance broker will tell you to call them even if someone does not sue you yet. You must notify all the chronology of the issue happened so they will be easier to investigate.
2. Get the Details and Have Policy Review.
You must let the insurance broker handle your issue and they will review it and find the detail. All the details of your insurance liability in is the document so they should know about you such as your name, contact info, company or business name, type of coverage and policy number, and the claim description.
3. Asking Some Questions.
You might need some answers that you do not know about the case that happens. In this case, you can ask your insurance provider such as asking about:
- What are my choices if a lawsuit is filed?
- When do I have to expect a follow-up?
- Are there some times constraints for filing the claim?
- What is covered under the policy?
- What’s the best way to contact the agents when working on the claim?
4. Remember to record everything.
When your customer sues you, you have to record everything such as record any communication on the phone, record the email, record any kinds of face to face talks, and much more. You can also do the same thing with your insurance company. If it is needed, you can write down any details so that you can remember easily.
If you have any questions about your general liability policy, you can call your insurance broker where they can provide feedback and suggestions around your options.
IMPORTANT – The information on this website is general in nature and does not take into account your personal needs and objectives, you should not act upon any of this information without first seeking advice from a qualified professional.